Ukraine's digital transformation, spearheaded by the Diia app, provides citizens with seamless access to numerous government services.
This innovative platform, offering everything from driver's licenses to tax payments, boasts millions of users and exemplifies efficiency.
The app's success stems from a skilled workforce, strategic pre-app data infrastructure, and a wartime urgency for modernization.
Looking ahead, Ukraine plans to integrate AI, promising even more streamlined interactions with governmental processes.