The US Federal Trade Commission is suing Uber for allegedly deceptive subscription billing and cancellation practices, harming consumers.
The FTC accuses Uber of enrolling users in its Uber One subscription without consent and creating unnecessarily difficult cancellation processes.
Uber denies these accusations, stating that cancellations are now simple and that users are not enrolled without their knowledge.
This lawsuit marks a significant action by the FTC against a major tech company, highlighting ongoing concerns about consumer protection.