Learn English: Starbucks Adds Personal Touches to Coffee Cups (hard)
2 days, 9 hours ago
Starting in February, Starbucks baristas will personalize coffee cups with handwritten messages.
These encouraging notes, smiley faces, or simple greetings aim to enhance customer connections.
This initiative, detailed in an internal memo, is part of a broader effort to boost sales and improve customer experience.
The new policy, however, might slightly increase order preparation times, according to some Starbucks employees.
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