Learn English: The Return Frenzy: A Retail Headache (normal)

The post-holiday return rush is a huge financial burden for retailers, costing them billions each year.

The rise of online shopping and easy return options have significantly increased the volume of returned goods.

Consumers often prioritize free and hassle-free returns when selecting their shopping destinations.

Retailers employ various strategies, including return fees and incentives, to mitigate the financial impact.