Gathering valuable customer feedback is crucial, but traditional surveys often yield unhelpful responses.
On the other hand, conducting one-on-one customer interviews can provide valuable insights but is not scalable.
This is where Merlin comes in. Merlin uses the power of conversational AI to bridge the gap between lackluster surveys and intensive interviews.
By asking intelligent follow-up questions, Merlin helps companies gain deeper and more nuanced feedback at scale.
