Klarna, a company known for its 'buy now, pay later' service, is aiming to significantly reduce its workforce with the help of artificial intelligence (AI).
Their CEO believes that AI can automate many tasks, allowing them to operate more efficiently with fewer employees.
Klarna has already seen success with their AI assistant, which handles the same amount of work as 700 customer service agents.
This move highlights the growing role of AI in businesses and its potential to reshape the future of work.
